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About us

Who are we?

Rachels Story

Everyone has dreams for the future – a vision of how they want their lives to be and the goals they want to achieve. For people with a disability, however, those dreams and goals can sometimes seem out of reach.

The introduction of the NDIS has been an exciting development for many, giving people a lot more choice and control over the supports they receive and bringing them a step closer to living the life they want. The potential is great… but because the new scheme is designed to meet so many diverse needs, it’s pretty complicated. Many people find it challenging to navigate, particularly when it comes to managing their own NDIS plan, handling the administration and organising supports.

In 2016, during the early days of the NDIS rollout, two experts from very different fields came together to help make life easier for people on the scheme. One was an expert in managing funds, the other specialised in the disability sector. Together they built a team of skilled and passionate professionals from various industries and set to work creating a unique business that could truly make a positive difference in people’s lives and help the NDIS realise that exciting potential. That’s when Plan Partners was born.

Since signing up our first customer in October 2016, Plan Partners has grown to become Australia’s leading expert in NDIS Plan Management and Support Coordination. As well as helping customers to bring their NDIS plans to life, we collaborate with service providers, State and Federal Governments, and other important stakeholders to shape the NDIS and ensure people with disabilities can live the lives they want, now and into the future.

At the heart of achieving this mission is our team. Driven by a passion for the work we do and an understanding that behind every NDIS plan is a person with a story to tell, we work together with our customers to make a real difference and change lives.


Our Vision

As Australia’s leading provider of services that support NDIS participants, we will maintain our passion and commitment to helping people with disabilities to get the most out of their NDIS plans and realise their goals in life. Lives will be changed because of the services we provide.

We will be a place where talented and driven people want to work, and to do business with. The future will see us support even more people around the country to achieve their true potential. We are not only on our customers’ side, but by their side, every step of the way.

Our Team

Everyone who works for us is dedicated to helping you unlock your potential - at every stage of your journey.


Get to know our team



Our Commitments

As our customers are our number one priority, we have created a Customer Charter which consist of our 8 commitments to our customers. The Charter is the foundation of everything we do for you.


Go to Customer Charter


Our Network

We’re an independent provider specialising in NDIS Plan Management and Support Coordination. We don’t deliver any health or community services ourselves. Instead, we work with a large network of service providers right across Australia. Our providers range from small to large and include both NDIS registered and non NDIS-registered businesses in every state.

We see it as part of our job to help contribute to the development and success of the NDIS, so that people with disability can get the most out of the scheme. We do this through regular meetings with the NDIS, government bodies, advocacy groups and others in the disability and finance sectors.


Where are we?

Plan Partners is NDIS registered and operates across the whole of Australia. We have offices in New South Wales, Victoria, South Australia, Queensland and Western Australia.

Our people are working state-wide, from the major cities to regional towns and more remote areas.

Work with us

We’re always looking for new talent to join the Plan Partners team. Send us an email if you would like to work with us or take a look at our available positions.

Available Positions

Find out more about Plan Partners

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