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Support Coordinator | NSW

"I tend to be a pretty passive person by nature, but I’m compelled to act whenever I see injustice or inequality."


What is your role with Plan Partners?

I’m a Support Coordinator working with customers in the Albury/Wodonga region. I help people to sort through the huge amount of service providers that are out there and find the one that will help them get the outcomes they want. There’s a little more to it than that of course, but that’s the crux of it.           


What did you do before Plan Partners?

After leaving school I studied a Bachelor of Engineering and then spent 12 rewarding years in the Australian Defence Force. Wanting a change, I started studying to be a teacher and got a part-time job as a disability support worker, but I soon found a real passion in the work I was doing as a support worker and decided to this was the career path for me. After several years working in various roles, such as a support worker and a case manager for children in out of home care, an opportunity to join Plan Partners presented itself and I jumped at the chance.  


What has been your favourite Plan Partners moment?

One that really made an impact on me was when the CEO and Team Leader came to Albury/Wodonga to meet the team and get a sense of how we operate, as well as to get a better understanding of the needs of the community. Having worked in the sector for many years, this level of connection and dedication to regional areas was great to see and really hammered home that I was part of something special.


What drives you?

I tend to be a pretty passive person by nature, but I’m compelled to act whenever I see injustice or inequality. It’s fair to say the disability sector has had its fair share of both of these  over the years, which the NDIS is now looking to address. I want to understand the Scheme inside and out, so that I can to create meaningful change and help societies most marginalised and vulnerable.


What advice would you give someone starting their NDIS journey?

For many people the NDIS journey is an entirely new experience, so there’s a lot of uncertainty that goes with it. I’d advise people to try to build relationships with service providers, plan managers, support coordinators early in that journey. This will build confidence and trust, and make the entire thing much easier.


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