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Claudia

Claudia

Support Coordinator

"Knowing that I am able to support customers in achieving their NDIS goals is definitely one of my favourite things!"

What is your role with Plan Partners?

As a Support Coordinator I help my customers to understand and implement their NDIS plans, so they can get the most out of them.

What did you do before Plan Partners?

I preciously worked as a Disability Employment Consultant, assisting people with disabilities to gain suitable and sustainable employment. While a lot of this was practical work, like helping my customers to create resumes and prepare for interviews, a major part of it involved building trusting relationships with my customers and working with business owners and managers to pair the right person to the right job.

What has been your favourite Plan Partners moment?

Anytime I’m able to help a customer get more out of their NDIS journey is a win, and plan reviews are a great example of that. There’s been several times where a customer has felt their plans weren’t meeting their needs, so we’ve worked together to get it reviewed and updated. Knowing that I am able to support customers in achieving their NDIS goals is definitely one of my favourite things!

What drives you?

Knowing that I can help make people’s everyday life easier and enable them to make positive change.

What advice would you give someone starting their NDIS journey?

Its okay to be unsure or confused, always ask questions and remember that the plan is there to help you achieve your goals.

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