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NDIS Price Guide Update December 2020

NDIS Price Guide Update December 2020

27 November 2020

The NDIS Price Guide has been updated, with some minor changes coming from 1 December.

What's changed? 

Among the changes included in this update are:

  • An increase in price limits for a range of supports, including Assistance with Self Care Activities, Short Term Accommodation (STA), Assistance in SIL, and Group Activities.
  • Changes to the rules around telehealth services, with service providers now needing to state in advance if they’ll be claiming telehealth.
  • The Price Guide now indicates what additional fees service providers can charge for. (This was left out in the last Price Guide and now it's added back in.)      

What these changes mean to you

Depending on your situation, your service provider may charge more for services. As not all prices have increased, you’ll need to first look at which services you receive and whether there’s been any changes to them in the new Price Guide.

It’s important to bear in mind that even if there has been an increase, if you have a service agreement in place that states the previous price, your service provider must charge you that price for the remainder of your service agreement. However, some service agreements contain a clause that they can be updated to reflect changes in the Price Guide, so be sure to check for that. Read more about service agreements here.

Navigating the updated Price Guide

The simplest way to explore the updated Price Guide is with our Price Guide Navigator.

Plan Partners’ NDIS Price Guide Navigator

This handy, interactive tool allows you to browse support categories or search for a particular product, service or NDIS code.

Browse the Navigator

The new price limits will also be updated in our Dashboards. These will be reflected in Fast Payment (for our service providers) and Get Reimbursed (for our customers) from 1 December. 

Any questions?

Have any questions about the new Price Guide or our Price Guide Navigator? We're here to help. Chat with us online or give us a call on 1300 333 700.

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