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Tristram - a Plan Partners customer
Tristram - a Plan Partners customer

Tristram's NDIS journey

Join Tristram as he shares his personal NDIS journey in this witty and inspiring video series.

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Getting the most out of my plan with support coordination

"Plan Partners have been instrumental in helping me, they've been incredibly supportive of my sporting dreams and aspirations. I can continue doing all these things that I love because I've got my NDIS plan in good shape."   Tristram, Aussie Powerchair Team and Plan Partners' Customer

Episode 10 - Getting the most out of my plan with support coordination

Tristram explains why he is so happy to have a support coordinator on his side throughout his NDIS journey.

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Show Transcript

<p><strong>[00:00:00]</strong> Hey everyone, and welcome to another episode of My NDIS Journey.</p>

<p><strong>[00:00:04]</strong> This year, we’re going a little more in depth on key NDIS topics — looking at the intricacies and nuances of how an NDIS plan can work for you.</p>

<p><strong>[00:00:13]</strong> Today, we’re talking about Support Coordination.</p>

<p><strong>[00:00:22]</strong> If you’re new to having formal supports, building your support network can feel overwhelming.</p>

<p><strong>[00:00:26]</strong> Figuring out who to approach, choosing service providers, and creating that network can be challenging.</p>

<p><strong>[00:00:33]</strong> That’s where Support Coordination comes in.</p>

<p><strong>[00:00:37]</strong> But what is Support Coordination?</p>

<p><strong>[00:00:40]</strong> Firstly, it helps connect you with service providers so you can live the life you want to live.</p>

<p><strong>[00:00:46]</strong> Secondly, it gives you access to the knowledge and experience of someone who understands the NDIS space.</p>

<p><strong>[00:00:53]</strong> Their expertise can help match you with providers that suit your specific needs and goals.</p>

<p><strong>[00:00:59]</strong> Thirdly, Support Coordinators help you understand your NDIS plan.</p>

<p><strong>[00:01:04]</strong> They can go through your funding categories, explain what you can use your funds for, and help you put your plan into action.</p>

<p><strong>[00:01:13]</strong> They also help you keep track of your funding — making sure you don’t overspend or underspend.</p>

<p><strong>[00:01:25]</strong> And finally, they assist with any issues or questions that arise throughout your plan.</p>

<p><strong>[00:01:32]</strong> They work alongside you — so you’re not navigating the system alone.</p>

<p><strong>[00:01:39]</strong> So what should you look for in a Support Coordinator?</p>

<p><strong>[00:01:44]</strong> It’s important that they actively listen and support you in living the life you want.</p>

<p><strong>[00:01:49]</strong> They should take the time to understand your goals and how you want your NDIS plan to work for you.</p>

<p><strong>[00:01:59]</strong> They should also have strong knowledge of service providers in your local area.</p>

<p><strong>[00:02:03]</strong> That way, they can effectively connect you with providers who match your needs.</p>

<p><strong>[00:02:15]</strong> For example, my Support Coordinator recently helped me find someone to repair my wheelchair.</p>

<p><strong>[00:02:19]</strong> When my chair broke down, I temporarily lost my independence.</p>

<p><strong>[00:02:22]</strong> I contacted my Support Coordinator, and within an hour they connected me with a provider.</p>

<p><strong>[00:02:30]</strong> That same day, the repair was completed.</p>

<p><strong>[00:02:33]</strong> It was quick and seamless — they handled the legwork so I didn’t have to.</p>

<p><strong>[00:02:42]</strong> So how do you find supports?</p>

<p><strong>[00:02:44]</strong> If you have Support Coordination in your plan, speak to your Support Coordinator — this is exactly what they’re there for.</p>

<p><strong>[00:02:52]</strong> If you don’t have Support Coordination, it doesn’t mean all is lost.</p>

<p><strong>[00:02:55]</strong> Local Area Coordinators (LACs) can assist.</p>

<p><strong>[00:02:58]</strong> You can also use disability service directories such as Clickability.</p>

<p><strong>[00:03:03]</strong> And don’t underestimate word of mouth — other NDIS participants, friends, and peers can provide valuable recommendations.</p>

<p><strong>[00:03:15]</strong> So that’s Support Coordination in a nutshell.</p>

<p><strong>[00:03:18]</strong> It’s there to help you live the life you want and get the most out of your plan.</p>

<p><strong>[00:03:24]</strong> If you have Support Coordination in your plan and want to explore your options, visit planpartners.com.au for more information.</p>

<p><strong>[00:03:38]</strong> Stay tuned for more NDIS knowledge, experiences, and episodes of My NDIS Journey.</p>

<p><strong>[00:03:47]</strong> If you have any questions or topic suggestions, let us know in the comments below — we’d love to hear from you.</p>

<p><strong>[00:03:53]</strong> For more information on the NDIS and your journey, head to planpartners.com.au.</p>
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