Chief Operating Officer & GM Southern Region
"My passion in life, and in work, is to be a positive force in the lives of others, and I’m incredibly lucky my role lets me do that every day."
What is your role with Plan Partners?
I’m the Chief Operating Officer and General Manager for the Southern Region.
What did you do before Plan Partners?
I worked in a number of senior roles in a variety of sectors, including heading up the product and policy functions at a large private health business. I have found my home in health and disability where I have worked for nearly 15 years. I have enjoyed enormously the journey that Plan Partners has taken me on since 2014. I love the diversity of the work we do at Plan Partners and the opportunity we have to make a positive impact on people’s lives.
What has been your favourite Plan Partners moment?
I have had many amazing memories at Plan Partners, but my favourite memory is when we signed up our first customer. It was significant because it was the first moment a customer put their faith in us to manage their NDIS plan and to provide Support Coordination support, and I remember being aware of the incredible privilege and responsibility this placed on us to play our part in that NDIS participant achieving their life goals. Since that first customer, we’ve brought on thousands more customers and I am still grateful and proud for each and every new customer that choose to put their faith in Plan Partners.
What drives you?
Knowing that I come to work for an organisation whose very purpose is to enable people to live the life they want. And knowing that in however small a way, I am contributing to improving the lives of others.
What advice would you give someone starting their NDIS journey?
Dream big! The NDIS is an opportunity for you to live the life you want. If you don’t like the way things are now, they don’t have to stay that way. You can do things like change service providers or set new life goals – it’s totally up to you!