Hi, I’m Marisa

“As Head of Operations, I’m lucky enough to lead a team of exceptional individuals who work tirelessly to support our customers and service providers. Every day, they are working hard, problem solving, getting to the bottom of issues, and doing everything they can to deliver on what they promise.”

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Marisa, Head of Operations, Victoria

Before joining Plan Partners, I worked for a multinational financial services organisation for close to 15 years, holding many roles including Relationship Manager and Executive Assistant. I learnt a lot that I now put into practice every day at Plan Partners, such as how to get the best out of people and harness their talents to achieve a common goal.

I love that, with my team, we can make such a difference in the lives of NDIS participants, helping them achieve small steps that have a positive impact in their lives. It’s always excellent to hear stories about what the team has done to determine what’s reasonable and necessary and get those goods or services delivered. We celebrate those NDIS milestones every day and want to keep seeing even more goals being met.

My advice to someone starting their NDIS journey?

Don’t be afraid to ask questions and find out exactly what’s possible for you. Whether it be to your LAC, the NDIS or us here at Plan Partners, there’s a lot of help out there - you just need to ask.

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