"I love hearing the joy in customers’ voices when they talk about how their funded supports have changed their life. Nothing beats that."
What is your role with Plan Partners?
I am a Support Coordinator with the Queensland team, so I help my customers understand what’s possible with their plan, connect them with service providers, and support them through their NDIS journey.
What did you do before Plan Partners?
Before Plan Partners, I worked as a Business Support Officer and then a Planner for the National Disability Insurance Agency (NDIA) – experience that’s proven invaluable as I’ve moved into the Support Coordination space.
What has been your favourite Plan Partners moment?
There’s almost too many to choose from, but I love hearing the joy in customers’ voices when they talk about how their funded supports have changed their life. Nothing beats that!
What drives you?
Seeing a customer build capacity and work toward their goals and getting to be a part of that process. My colleagues are also a daily source of inspiration. There’s just so much knowledge, passion and kindness shown by everyone in the organisation and I feel lucky to be part of such an amazing team.
What advice would you give someone starting their NDIS journey?
Don’t be afraid to ask for the supports you feel you need, because when it comes to the NDIS, if you don’t ask you won’t receive.