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Plan Management Partners rebrands

Plan Management Partners rebrands

27 April 2018

On May 4 2018, leading provider of NDIS Plan Management and Support Coordination, Plan Management Partners, announced a comprehensive rebranding and name change to Plan Partners.

The rebranding is accompanied by the launch of a new Customer Charter, which formally outlines the business’ commitments to its customers.
Plan Partners CEO, Sean Dempsey, says the new name and branding better encapsulates the scope of services offered, and is a natural extension of the deep relationship it has with its customers.

“As the subtlety of the name change suggests, this rebrand is more of an evolution than a revolution. It essentially formalises what we’ve been offering NDIS participants since we first launched in 2016,” Mr Dempsey said.

“Every element of the rebrand is designed to emphasise what we tell our customers - that we’re there for them at every step of their NDIS journey. This approach is highlighted in our new logo, which represents two people linked together, in  partnership, showing we’re not just on people’s side – we’re by their side.” 

Plan Partners’ new customer charter puts into writing what it promises to deliver to its customers and establishes benchmarks that these promises can be measured against.   

“Our team are dedicated to helping people bring their NDIS plans to life, so they can focus on living the life they want. Introducing a formal charter not only tells our customers we’re serious about what we do, it also drives us to stay focussed and to keep improving and evolving as a business,” Mr Dempsey said. 

“Customer charters are a rarity in this sector, and Plan Partners are pleased to be leading the way by introducing ours and, once again, letting our customers know that they come first.”

As part of the rebrand, Plan Partners also launched its new website, from which it publishes news and blog posts explaining various elements of the NDIS. 

Plan Partners will also soon be launching a new online Dashboard for their customers, service providers and support coordinators. Accessible via the Plan Partners’ website, the dashboard will give around the clock access to all Plan Partners account information. 


Plan Partners logo
Maria burton (not verified)   25th March, 2019

Can you mail to me ebook to my address to
Maranoa retirement village
Unit 11
2a kireep rd
Balwyn victora 3103
As i have old Mobile which has difficulties.
Thankyou maria burton

Plan Partners logo
Plan Partners   25th March, 2019

Hello Maria,
Thanks for your interest in our NDIS guide!
We have sent the eBook to the Maranoa Retirement Village email so that it can be printed out for you. If you don't receive it, please don't hesitate to let us know.
Warm regards,
The Plan Partners team

Plan Partners logo
Maria burton (not verified)   27th March, 2019

Please send me your phone number so i can ask questions as i am very interested in your new brand name which i want to know if i able use you as support coordinator.

Plan Partners logo
Plan Partners   27th March, 2019

Hello again Maria,

We hope you were able to access our eBook easier!
It is great to hear that you're interested in Plan Partners for Support Coordination.

Our phone number is 1300 333 700 and email is
Alternatively, you can email us your contact details and we'll get in touch with you.

Warm regards,
The Plan Partners team

Plan Partners logo
Maria burton (not verified)   01st April, 2019

Have questions about support coordinator queries. I will ring 1300 333700 this coming week to discuss this. Thanks maria

Plan Partners logo
Plan Partners   01st April, 2019

Hello again Maria,
Thanks for your message. We look forward to speaking with you!
Have a great day.
Warm regards,
The Plan Partners team

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