If you're unhappy with your existing plan manager, you have the right to switch at anytime at no cost to you. Switching is easy and can be done in a few simple steps.
Let's make the switch
Simply sign up with us and let your existing plan manager know you're switching plan managers. If you’re unsure what to say, feel free to copy and paste this text into an email for them:
I’m writing to let you know, I wish to exit your service for NDIS plan management. I have completed a service agreement with another plan manager and would like to commence plan management with them as soon as possible.
Please email me back to confirm you have received this request, stating the date you will release my service booking, so I can complete the transition.
Thank you for your assistance.
[Your full name]
As soon as your existing provider cancels your service, we can activate your service with us and begin supporting you. Providers typically have a 15-to-30-day notification period, but you can ask to have this period shortened.
“Plan Partners have freed up my time, sorting out all the boring bits of receiving my NDIS funds, so I can concentrate on doing what I enjoy most, being creative.”
Want more info before you decide?
We're happy to answer any questions you have. Feel free to get in touch with the team by phone or live chat, or head over to our plan management page to learn more.
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Speak with our friendly team of experts on 1300 333 700 8am-10pm AEDT Mon to Fri and 8.30am-5pm Sat & Sun
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