Senior Engagement Lead
"I am continually inspired by our customers’ strength, resilience and optimism."
What is your role with Plan Partners?
I’m the Senior Engagement Lead for South Australia. In my role, I get to meet with NDIS participants, service providers and the community to help increase their knowledge of the NDIS, Plan Management and Support Coordination and ensure their experience with Plan Partners exceeds expectations.
What did you do before Plan Partners?
I previously worked as a Team Leader for a leading salary packaging provider, working closely with many health and charity organisations. In this role I gained a lot of valuable experience with funds management and implemented customer focused initiatives within the organisation.
What has been your favourite Plan Partners moment?
My very first day where I attended a local disability expo. What really stood out to me was how much the NDIS is a collaborative journey between participants, families, agencies and service providers and how great it was to see them all coming together. We all need to work together to help make the NDIS a success and I’m fortunate to be in a position to be able to support people and be part of this exciting scheme.
What drives you?
I’m passionate and committed to creating a positive experience for our customers. Coming to work each day knowing that I can make a difference in people’s lives and contribute to their NDIS experience is a privilege. I am continually inspired by our customers’ strength, resilience and optimism.
What advice would you give someone starting their NDIS journey?
Really think about what you want to be able to achieve and don’t be afraid to think outside of the box. The NDIS can be a fantastic tool to help achieve your goals and dreams and we are ready to help bring your plan to life!