Delivery - Communication and Information AT

A quote must be required for approval by the NDIS.

This stands for Non-Face-to-Face Supports and refers to activities that are delivered without the participant present. These activities must relate to a specific disability support item.

Service providers can charge participants for the time it take them to travel and deliver support.

Service providers can charge you a cancellation fee if a participant doesn’t turn up to a service or cancel it with less than 10-business days’ notice.

Service providers might need to provide the NDIA with an update on how a participant’s supports are helping them to achieve their NDIS goals.

Additional SIL support that is required due to an unexpected event occurring outside of usual SIL supports.