What happens when your NDIS plan expires

If you’re approaching your NDIS plan’s end date, you may have some questions about what happens next. Fortunately, the process is fairly straightforward and is a great opportunity to think about whether your current plan is still right for you or not.

What happens when my plan expires? 

The NDIS will contact you before your plan’s end date to discuss your situation.

You have a choice between 2 options, depending on whether you’re happy with your plan or not. 

• If you are happy and don’t want to make any changes to your current plan, you can request to keep it. The NDIS calls this a “rollover.”
• If you are not happy with your plan, you’re able to request a full plan review. This gives you the chance to get a new plan that’s more suited to you and your current situation.

Will I ever be stuck without a plan?

No – you will never be left without an active plan or funds.

If there’s any unexpected delays in the renewal process, your current plan will be automatically extended when it reaches its end date.

This extension will just be temporary, but will mean you can keep accessing your supports until your review is processed.

What should I do before my plan expires?

There are a few things you might like to do before the NDIS contact you to discuss your options.

• Think about whether your current plan is right for you or whether there are things you’d like to change.
• If you want to make changes to your plan, start to prepare for the full plan review. Gather any supporting evidence that shows how you’d benefit from additional supports, as this can really help you get a plan you’re happy with.
• If you have a Support Coordinator, speak to them about your options as they can help you think about what’s best for you. If you go for a review of your plan, your Support Coordinator will help you prepare, so your new plan can cover what you need.
• Spend your plan’s funding (or as much as you can) as it won’t automatically carry over. Our Dashboard can help you track your spending and provides tips how to best use your budgets.     

Want to learn more?

Want to discuss the options available to you when your plan expires?  We're here to help. Chat with us online or give us a call on 1300 333 700.

Top Tips

• Before your plan expires, the NDIS will contact you to talk about your options. You can either ask for a plan rollover if you’re happy with your current plan or request a full plan review.
• You will never be left without an active plan and funding. If you reach the end of your plan and your new plan, or rollover, hasn’t been formalised, your current plan will be extended. This will ensure you can keep accessing supports in the interim, until the NDIS complete the process.
• This can be a great opportunity to think about your plan and whether it’s still suited to your situation and support needs. This will help you decided whether you’d like to keep your plan or request a new one.
• If you have a Support Coordinator, reach out to them if you have any questions about this process. Their guidance and support can be very useful and help you get the outcome you want. 
• If you have a service agreement with us, it will automatically be extended with your plan too.