We’ve just launched our new Dashboards with lots of handy extra features and greater visibility than ever - we couldn’t be more excited. Whether you’re one of our support coordinators, service providers or plan managed customers – you have your own Dashboard, tailored to your needs to make your journey with Plan Partners and the NDIS as easy as possible.  

With our new Dashboards, support coordinators can work more closely with participants, participants have greater control and visibility over their NDIS funds, and service providers know when to expect payment to manage cashflow. And because it’s available on mobile or desktop, you can get the information you need – 24/7. 

Get the very best out of the NDIS with Plan Partners Dashboards - it’s an exciting time! Check out some of the fantastic new benefits: 

 For Plan Partners’ plan managed customers : 

  • A snapshot of your spending in relation to where you are in your plan – right down to the day 

  • Option to submit reimbursements through FastPayment.

  • Live statuses for all your invoices and reimbursements processed with Plan Partners, including any action needed and when payment is expected 

  • 3 different options for how your invoices get approved  

  • Add personal notes for each invoice or reimbursement to remind yourself what they are for - visible only to you 

  • Release funds allocated to a particular support or service under a service agreement at the click of a button!
  • Find out more about our customer Dashboard here.

For support coordinators : 

  • One central place to access plan details for all your participants plan managed by Plan Partners 

  • Full visibility over your participants’ spending and budgets – even upcoming birthdays! 

  • Click on a participant to see exactly what they see, so you can work with them to build their capacity 

  • View all your participant invoices and reimbursements processed with us, including live statuses, any action needed, and when payment is expected 

  • Access key reports for detailed information on your participants’ budgets, including what’s being claimed by providers 
  • Find out more about our support coordinator Dashboard here.

For service providers : 

  • Create invoices from ready-made templates (created by you) in a fraction of the time 

  • See detailed live statuses for invoices processed with Plan Partners, whether action is needed and when to expect payment 

 

    On top of all these fabulous features, you can access our Live Chat and submit enquiries directly through your Dashboard, making it easy to get fast responses to your queries.  

    You can also access our Price Guide Navigator and NDIS Budget Calculator tools, to get the information you need when planning, budgeting and submitting invoices. 

    *For payment the next day, invoices and reimbursements need to be submitted through FastPayment in your Dashboard. Payment can take up to 2 days to reach an account, depending on your bank.