To ensure your personal information is always protected, we’ve introduced a simple 3-step process to confirm your identity when you submit a request to change your bank details.

1. Simply send us an email stating you’d like us to update your bank details ([email protected]).

2. Attach proof of your account ownership. This could be a bank statement or deposit slip that shows your name and account details.

3. We’ll give you a follow-up call to verify your new bank details.

It’s as simple as that!