Making it easier for you and your customers
The easy way to manage, and track your invoices submitted to Plan Partners.
Lean on our NDIS expertise
We can work with you to help your customers achieve important life goals through their NDIS plans. We’ll have your NDIS invoices paid faster, keep you informed about the latest NDIS updates, and support your customers to get the most out of their funds.
Useful tools
Every tool we create has been carefully identified to meet a need in the market, and designed to make your NDIS experience as easy and simple as possible. Our tools are here to support you, whether you're a support coordinator, service provider, plan nominee or NDIS participant.
Plan Partners Dashboard allows you to manage all your invoices plan managed by us in the one place. Through your Dashboard, easily create and submit invoices, and get them paid fast.
Finding what you need within the NDIS pricing arrangements isn't easy. Price Guide Navigator enables you to find line items and price limits in one simple search.
“Before the NDIS, I was miserable, lonely and unfit. My life since the NDIS is 150 times better. I even dance now… to Tom Jones!”
<p aria-label="Rose">Rose</p>
Susan at Flex Body
“Rose has plan management with Plan Partners, but probably doesn’t even know it because things tick along so smoothly. As a service provider, the system is really easy to use. Plan Partners are fantastic - so straightforward and helpful, always happy to answer our questions.”
Susan and Rose
FAQs
Do I need to be NDIS registered?
Service providers aren’t required to go through the NDIS registration process, but doing so can allow you to work with a broader range of customers.
If you’re not NDIS registered, you’ll only be able to work with NDIS participants who plan manage or self manage their funding, but not participants with funds managed by the NDIA. If you are NDIS registered, you can work with all NDIS participants, regardless of how they choose to manage their funding.
What services are covered by the NDIS?
How can I stay up to date with the latest NDIS news and developments?
What’s the NDIS Quality and Safeguard Commission?
As a service provider, what are my obligations and responsibilities under the NDIS?
How much can I charge for services?
How quickly will my invoice be paid?
Please allow for up to 7 business days for processing, which includes the NDIA review and processing time of 1-5 days. Once this process is complete, funds may take an additional 2 days to reach your account, depending on your bank.
You can view detailed live statuses for your invoices via your Dashboard, it's a great way to keep up to date with how your invoices are progressing.
Why does Plan Partners validate invoices?
The NDIS has tight rules and regulations in place around invoices. As a plan manager, we make sure your invoices are compliant before we submit them for processing, so there’s no delay to payment.
Our Dashboard automatically checks invoices have all the correct information so there are no discrepancies before you submit them.
What is a service agreement?
How do I submit a service agreement?
Recommend us to your customers
We're committed to working with you and your customers to make things easier for you both. It's quick and simple for your customers to sign up for plan management with us, or to switch to us from another provider. Let's work together as a team.
Want to chat about your options?
When considering anything new, there’s a lot of information to weigh up, so feel free to get in touch if you have any questions.
We’re here for you Monday to Friday 8am - 6pm (Melbourne time).
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Allan